Vacuum Cleaner Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

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Sensory

Model No. TS2213

Product code 39000419

Instruction manual Genuine Hoover Spares & Accessories View latest range

Troubleshooting Guides Maintenance Advice Key Features

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

I have just taken delivery and things seem to be missing

Check the specifications of your product

No electrical power

Check there is electricity at the socket

Watch our helpful fuse replacement video

Check the fuse in the plug

No suction and not picking up

Check the floor brush is not blocked

Check for a blockage in the hose

Noisy

Check the filters are clean

Pet tool or turbo nozzle not working

The tool may require cleaning

Power cuts out during use

Check that the hose is not blocked

Thermal cut out has activated

Shocks or a tingling sensation when I touch the vacuum cleaner

There may be a build up of static energy on the product

Tools missing from the packaging

Check the packaging thoroughly

Warm air blows out during use

Wire has got stuck inside the cleaner

Try and pull the cord firmly all the way out

General tips for your vacuum cleaner

Some floorcare do's and dont's

How to maintain your pet or mini turbo nozzle

Maintanence and general care

Look after the flex or mains cord

Check the wire and plug

Maintaining the pet or turbo nozzle

Watch our video guide

Replace the bag

Change the bag when it is 2/3 full

Vacuum cleaner Hepa filters

Regularly clean the filters

Key Features

2200 Watt Max Motor Power

415 Air Watts Of Suction Power

Purefilt Bag

HEPA Anti Odour Filter

Electronic Variable Power Control

Silent Power

Specification

Vac Cleaner Type	Cylinder
Bag/Bagless	Bagged
Colour	Silver
Wattage	2200W
Suction Power	415
Variable Power Control	Variable
Silent Power	Yes
Exhaust Filter	HEPA
Level of Filtration	7
Bag/BinCheck Indicator	Yes
Bag/Bin Type	Purefilt
Bag/Bin Capacity - Litres Gross	3.5L
Working Radius (Mtrs)	9.5M
Hose Length (Mtrs)	1.75M
Full 13 Stair Cleaning Hose	No
Anti-Tip Stair Stabiliser	No
Cord Length (Mtrs)	6M
Automatic Cord Rewind	Yes

Tools

Tools on Board	Yes
Extension Tube Type	Metal Telescopic
Tool Type	2 in 1 Crevice Tool/Upholstery Nozzle
Tool Type	Pet Hair Remover Turbo Nozzle
Floor Nozzle Type	Adjustable Carpet/Hard Floor
Weight in Use (Kg)	7.6Kg
Prod Dimensions (HxWxD)cms	26.0x32.6x42.7
Packed Weight (kg)	9.6Kg
Packed Dims (Transportation)cms	37.1x33.0x57.8
Packaging Waste (plastic/paper/total) Kg	0.03/0.97/1.00

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