Vacuum Cleaner Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

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Velocity Upright

Model No. VL81VL01

Product code 39100461

Instruction manual Genuine Hoover Spares & Accessories View latest range

Troubleshooting Guides Maintenance Advice Key Features

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

A helpful troubleshooting video

Watch our video for troubleshooting advice

I have just taken delivery and things seem to be missing

Check the specifications of your product

No electrical power

Check there is electricity at the socket

Watch our helpful fuse replacement video

Check the fuse in the plug

No suction and not picking up

A helpful troubleshooting video

Empty the dustbox and clean the filters

Check the brushes are spinning round

Check for a blockage in the hose

Noisy

Check the filters are clean

Power cuts out during use

Check that the hose is not blocked

Thermal cut out has activated

Shocks or a tingling sensation when I touch the vacuum cleaner

There may be a build up of static energy on the product

The brushes don't turn

Check the brush bar switch

Tools missing from the packaging

Check the packaging thoroughly

Warm air blows out during use

A helpful maintenance video

Watch our helpful video guide

General tips for your vacuum cleaner

Some floorcare do's and dont's

How to maintain your pet or mini turbo nozzle

Maintanence and general care

Keep the brush roll in good condition

Regularly clean the brush roll

Look after the flex or mains cord

Check the wire and plug

Vacuum cleaner Hepa filters

Regularly clean the filters

Features / Benefits

AAAA Rated

Pets

Extra Long Reach

Above Floor Cleaning

Full Stair Cleaning

Finger Tip Controls

Rotating Brush Bar

On Board Tool Storage

Easy Empty Bin / Bag

Stretch Hose

Removable Handle

Edge to Edge Cleaning

Twist & Steer Technology

Technical Specification

Energy Rating	A
Performance (Hard Floors)	A
Performance (Carpet)	A
Emissions Rating	A
Dust Collection	Bagless
Motor Power	850 W
Noise level	82 dB
KWh/annum	27 KWh
Colour	Grey
Cord Length	7 m
Hose Length	4.5 m
Bag / Bin Capacity	2 ltr
Product Dimensions	114x26x31 cm
Dust Separation Method	Multi Cyclonic
Weight in use	5.1 kg

Tools

Attachments

Pets Turbo Brush

Having Issues with the App?

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