Vacuum Cleaner Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

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Vision ONEfi

Model No. VR81OF01

Product code 39100490

Instruction manual Genuine Hoover Spares & Accessories View latest range

Troubleshooting Guides Maintenance Advice Key Features

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

All help and advice with your wizard app or connection

Cannot enrol my product

Check the appliance is in range of your home internet network

Is the smart net work switch option active?

Belt replacement.

Watch our video guide

Dust blowing out

Clean the filters

I have just taken delivery and things seem to be missing

Check the specifications of your product

No electrical power

Check there is electricity at the socket

Watch our helpful fuse replacement video

Check the fuse in the plug

No suction and not picking up

Watch our Vision ONEfi troubleshooting video

Check for a blockage in the hose

Noisy

Check the filters are clean

Pet tool or turbo nozzle not working

The tool may require cleaning

Power cuts out during use

Check that the hose is not blocked

Thermal cut out has activated

Power drops when using the tools

Intelicare technology automaticaly cuts the power when the cleaner stops moving

Shocks or a tingling sensation when I touch the vacuum cleaner

There may be a build up of static energy on the product

Tools missing from the packaging

Check the packaging thoroughly

Vibrations and noisy

Check that the brush bar is clean and not damaged

Warm air blows out during use

General tips for your vacuum cleaner

Some floorcare do's and dont's

How to maintain your pet or mini turbo nozzle

Maintanence and general care

Keep the brush roll in good condition

Regularly clean the brush roll

Look after the flex or mains cord

Check the wire and plug

Regular maintenance guide

Watch our helpful video

Vacuum cleaner Hepa filters

Regularly clean the filters

Features / Benefits

AAAA Rated

Pets

Above Floor Cleaning

On Board Tool Storage

Full Stair Cleaning

Edge to Edge Cleaning

Carpet Height Selector

Intellicare

Stretch Hose

Telescopic Handle

Removable Handle

Easy Empty Bin / Bag

Rotating Brush Bar

Wifi Connectivity

Technical Specification

Energy Rating	A
Performance (Hard Floors)	A
Performance (Carpet)	A
Emissions Rating	A
Dust Collection	Bagless
Motor Power	850 W
Noise level	79 dB
KWh/annum	27 KWh
Dust Separation Method	Filter Based
Filtration	Washable EPA
Colour	Grey
Cord Length	8 m
Hose Length	4.5 m
Bag / Bin Capacity	3 ltr
Product Dimensions	107 x 31 x 40 cm
Weight in use	5.2 kg

Tools

Attachments

2in1 Crevice Tool & Dusting Brush

Having Issues with the App?

Click on ONE TOUCH or WIZARD icon to get help and advice with the app you are using