Vacuum Cleaner Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

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Xarian

Model No. XP71EG25001

Product code 39001269

Instruction manual Genuine Hoover Spares & Accessories View latest range

Troubleshooting Guides Maintenance Advice Key Features

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

I have just taken delivery and things seem to be missing

Check the specifications of your product

No electrical power

Check there is electricity at the socket

Watch our helpful fuse replacement video

Check the fuse in the plug

No suction and not picking up

Clean the filters (10)

Check the floor brush is not blocked

Check for a blockage in the hose

Noisy

Check the filters are clean

Pet tool or turbo nozzle not working

The tool may require cleaning

Power cuts out during use

Check that the hose is not blocked

Thermal cut out has activated

Shocks or a tingling sensation when I touch the vacuum cleaner

There may be a build up of static energy on the product

Tools missing from the packaging

Check the packaging thoroughly

Unable to remove the dust container lid

Line the arrow up with the open padlock

Warm air blows out during use

Wire has got stuck inside the cleaner

Try and pull the cord firmly all the way out

Filter maintenace

Check the filters once per month

General tips for your vacuum cleaner

Some floorcare do's and dont's

How to maintain your pet or mini turbo nozzle

Maintanence and general care

Look after the flex or mains cord

Check the wire and plug

Maintaining the pet or turbo nozzle

Watch our video guide

Vacuum cleaner Hepa filters

Regularly clean the filters

Features / Benefits

Pets

Above Floor Cleaning

On Board Tool Storage

Automatic Cord Rewind

Carry Handle

Easy Empty Bin / Bag

AAA Rated

All Floors

Technical Specification

Energy Rating	A
Performance (Hard Floors)	A
Performance (Carpet)	C
Emissions Rating	A
Dust Collection	Bagless
Motor Power	700 W
Noise level	79 dB
KWh/annum	27 KWh
Colour	White
Cord Length	7 m
Hose Length	1.7 m
Bag / Bin Capacity	1.5 ltr
Product Dimensions	30x31x43 cm
Weight in use	6.4 kg

Tools

Attachments	3in1 Dusting, Crevice & Upholstery Multi Tool
Nozzles	Carpet & Hard Floor Nozzle
Tubes	Telescopic Extension Tube

Having Issues with the App?

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