(RECOMMENDED)
Book Online
To book a repair please log in to My account. Click on "Book a repair" and choose your appliance, you will be able to book your appointment online.
Contact Us
Need to get in touch with us? Not a problem, we're contactable 24/7 via web, phone or app.
How can we help? Please get started by selecting a topic.
Instant message us through WhatsApp to talk to one of our customer service advisors.
Phone
If your appliance is under warranty, please call us.
📞Phone
03444 995599
Lines are open:
Mon-Fri:8:00am - 5:30pm
Sat-Sun:9:00am - 5:00pm
Book Online with a Hoover Protection Policy
Simply log into Hoover Care to book your appointment.
Instant message us through WhatsApp to talk to one of our customer service advisors.
Reschedule/Cancel in Hoover Care
Log into Hoover Care to amend or cancel your appointment.
Instant message us through WhatsApp to talk to one of our customer service advisors.
Phone
If your appliance is out of warranty and you would like to purchase a plan please call us.
📞Phone
03444 995599
Lines are open:
Mon-Fri:8:00am - 5:30pm
Sat-Sun:9:00am - 5:00pm
(RECOMMENDED)
Online
Please visit Hoover.co.uk for the wide range of appliances. For small domestic appliance, please visit Hoover Online Shop
Phone
Please call us to register your guarantee including the Hoover 10 year free parts guarantee.
📞Phone
0800 479 0764
Lines are open:
Mon-Sun:8:00am - 8:00pm
Instant message us through WhatsApp to talk to one of our customer service advisors.
Instant message us through WhatsApp to talk to one of our customer service advisors.
Phone
If your appliance is under warranty, please call us.
📞Phone
03444 995599
Lines are open:
Mon-Fri:8:00am - 5:30pm
Sat-Sun:9:00am - 5:00pm
Phone
Please call us to make a claim.
📞Phone
03444 995599
Lines are open:
Mon-Fri:8:00am - 5:30pm
Sat-Sun:9:00am - 5:00pm
Phone
Please call us to discuss.
📞Phone
03444 995599
Lines are open:
Mon-Fri:8:00am - 5:30pm
Sat-Sun:9:00am - 5:00pm
Phone
We are really sorry to hear that you are unhappy with us and have complaint. Please contact us so that we can put this right for you.
Please call us to discuss.
📞Phone
03444 995599
You will need to provide your full details, including name, address including postcode and you’re appliance model and serial number.
We are really sorry to hear that you are unhappy with us and have complaint. Please contact us so that we can put this right for you.
Please email us to discuss.
✉️Email
contact.centre@hoovercandy.com
You will need to provide your full details, including name, address including postcode and you’re appliance model and serial number.
If you have already spoken to someone about your complaint and they haven’t been able to resolve it, our specialist team can step in.
Please contact them:
✉️ Email
keyaccountescalations@hoovercandy.com
To speed things up, please kindly provide:
- Your name
- Address & Postcode
- Case Number from your initial contact with us.