Aftersales Service

03444 995599

Wash the pads after each use

The cleaning pads used by your product or the cleaning attachments you attach to it, will attract the dirt being removed from the surfaces being cleaned. After each use pop the cloths and pads in your washing machine and put them on a 40 deg cycle with some washing powder to get them clean. Please do NOT use bleach or fabric conditioner.  This will give you the best cleaning results when you use the cleaner next time. We recommend that you replace the pads regularly or once they are worn to achieve good cleaning results. If they come out of the washing machine dirty then its time to replace them! Replacements can be purchased from the spares section of our website.

Please ensure the product is switched off and cooled down before you start removing any of the cleaning pads or tools.

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

This solution applies to the following models: