Dishwasher Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

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Model No. HED 120B/1

Product code 32000879

Instruction manual Genuine Hoover Spares & Accessories View latest range

Troubleshooting Guides Maintenance Advice Key Features

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

Black spots on the cutlery

Separate stainless steel and silver cutlery

Give the cutlery a rinse under the tap before loading

Remove the cutlery as soon as the cycle is finished

Brown or rusty marks

Cast iron cookware may start to rust

Buttons unresponsive

Button not responsive, Demo Mode

Cycle won't start

Button not responsive, Demo Mode Dishwasher

Is the water turned on?

Is there electrical power

Demo mode dishwasher

Button not responsive, Demo Mode

Clean inside the machine with a maintenance wash

Try using the pre wash cycle

Rinse food off the dishes before loading

Clean the spray arms

Does not drain the water out

Is the waste pipe connected to your sink?

I have just taken delivery and things seem to be missing

Check the specifications of your product

Larger plates don't fit in the bottom basket

Move the top basket up

Leaking

Check the water hose is not leaking

No electrical power

Check there is electricity at the socket

Check the fuse in the plug

Not filling with water

Check that the water supply is turned on

Check the water fill pipe is not trapped or twisted

Not taking the detergent tablet

Dry the compartment before loading tablet

Poor cleaning results

Keep the filter inside the tub clean

Check the spray arms can spin freely

Check that the salt or the rinse aid hasn't run out

Rainbow pattern on my glassware

User a cooler cycle and glass protecting detergent

Regularly do a maintenance wash with a dishwasher cleaner

White or cloudy marks are left on the dishes

Possibly calcuim deposit

Won't start the program

Button not responsive, Demo Mode Dishwasher

Check the door is fully shut

A helpful dishwasher maintenance video

Perform a regular maintenance wash cycle

Keep salt and rinse aid topped up

Salt and rinse aid tips

Keeping your dishwasher hygenicaly clean

Regular cleaning of the filter and spray arms is recomended

Key Features

12 Place Settings

LED Display

6 Programmes

4 Temperatures

Rapid Wash Option

A+AA

85 x 60 x 60cm

Features

No. Place Settings	12
Unique "Maxi-Flex" basket	No
"Safety Stop" baskets	Yes
3rd Basket (Dynamic 3D)	No
Counter balanced safety door	Yes
Safety Knife-Rack on upper basket	Yes

Performance

Energy Efficiency	A+
Wash Performance	A
Drying Performance	A

Controls

LED Display	Yes
Digital Countdown	No
Delay Start	Yes

Buttons / Programmes

On / Off	Yes
Delay Start	Yes
5 in 1 Tablet Button	No
Hygienic Plus at 75°C	No
Universal at 70°C	No
Strong & Fast at 65°C	No
Intensive at 75°C	No
Intensive at 70°C	Yes
Delicates at 45°C	Yes
A Wash 59 mins 65°C	Yes
Daily at 70°C	No
Daily at 55°C	No
Eco Plus at 55°C	Yes
Eco at 45°C	No
Rapid 29 mins at 50°C	Yes
Pre-wash	Yes
WiFi Connected	No

Other Information

Colour	Black
Adjustable Upper Basket	Yes
Concealed heating element (element)	Yes
Self-cleaning Triple Microfilter	Yes
Total Overflow Protection system	Yes

Technical Specification

Energy consumption (kwh)	1.04
Annual Energy Consumption	291
Water consumption (litres/eco 45°C cycle)	12
Annual Water Consumption (litres)	3500
Noise Level db(A) re 1pw	49
Weight (kg) (packed)	43
Weight (kg) (unpacked)	37.1
Dimensions (HxWxD) cm (packed)	88.5 x 60.5 x 62
Dimensions (HxWxD) cm (unpacked)	85 x 60 x 60

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