Aftersales Service

03444 995599

Remove and clean the filters

The filters may require cleaning. Remove them and wash in warm water but make sure they are dried thoroughly before you pop them back in the product. We recommend that you replace the filters once per year and new ones can be purchased from the spares section of our website.

Exhaust filter

exhaust filter found underneath the dust box

Pre motor filter

filter found in the top of the dust box

Watch our helpful video for more information

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

This solution applies to the following models: