Aftersales Service

03444 995599

Replace the bag and clean the filters

Try fitting a new bag and remove and wash the filter found under the bag and the exhaust filter at the back of the product. If you wash the filters make sure they are dry thoroughly before re fitting them. We recommend that you replace the paper bag when 2/3 full and the filters once per year. Replacements can be purchased from the spares section of the website

Pre motor filter

pre motor filter

Exhaust filter removed

exhaust filter removed for cleaning

Watch our helpful video for more information.

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

This solution applies to the following models: