Replace the bag and clean the filters
Try fitting a new bag and remove and wash the filter found under the bag and the exhaust filter at the back of the product. If you wash the filters make sure they are dry thoroughly before re fitting them. We recommend that you replace the paper bag when 2/3 full and the filters once per year. Replacements can be purchased from the spares section of the website

pre motor filter

exhaust filter removed for cleaning
Watch our helpful video for more information.
Always disconnect your appliance from the mains before you start examining it!