Low Suction or Poor dust pick up
Product works regularly (NO ERROR DISPLAYED) but suction and and dust pick up are poor
Product works regularly (NO ERROR DISPLAYED) but suction and and dust pick up are poor
This solution applies to the following models:
Vacuum Cleaners
- HF910H 001 - 39401004
- HF910P 001 - 39401003
- HF920H 001 - 39401002
- HF920P 001 - 39401001
ERROR 0 (Pre-motor filter missing)
Product not working, LED display shows “E0”. LED TRIANGLE starts blinking RED and LED PRODUCT INDICATOR (half circle) turns to solid RED
Product not working, LED display shows “E0”. LED TRIANGLE starts blinking RED and LED PRODUCT INDICATOR (half circle) turns to solid RED
This solution applies to the following models:
Vacuum Cleaners
- HF910H 001 - 39401004
- HF910P 001 - 39401003
- HF920H 001 - 39401002
- HF920P 001 - 39401001
ERROR 1 (Main nozzle motor overload)
Primary nozzle not working, LED display shows “E1”. LED TRIANGLE starts blinking RED. LED PRODUCT INDICATOR (half circle) and LED NOZZLE turn to RED.
Primary nozzle not working, LED display shows “E1”. LED TRIANGLE starts blinking RED. LED PRODUCT INDICATOR (half circle) and LED NOZZLE turn to RED.
This solution applies to the following models:
Vacuum Cleaners
- HF910H 001 - 39401004
- HF910P 001 - 39401003
- HF920H 001 - 39401002
- HF920P 001 - 39401001
ERROR 2 (Communication error with battery pack)
Product is working, LED display shows “E2”. LED TRIANGLE starts blinking in RED color and LED PRODUCT INDICATOR (half circle) turns to RED solid color
Product is working, LED display shows “E2”. LED TRIANGLE starts blinking in RED color and LED PRODUCT INDICATOR (half circle) turns to RED solid color
This solution applies to the following models:
Vacuum Cleaners
- HF910H 001 - 39401004
- HF910P 001 - 39401003
- HF920H 001 - 39401002
- HF920P 001 - 39401001
ERROR 3 (Open nozzle window or nozzle motor over heating)
Main nozzle not working, LED display shows “E3”. LED TRIANGLE starts blinking in RED colour and LED PRODUCT INDICATOR (half circle) turns to RED solid colour
Main nozzle not working, LED display shows “E3”. LED TRIANGLE starts blinking in RED colour and LED PRODUCT INDICATOR (half circle) turns to RED solid colour
This solution applies to the following models:
Vacuum Cleaners
- HF910H 001 - 39401004
- HF910P 001 - 39401003
- HF920H 001 - 39401002
- HF920P 001 - 39401001
ERROR 4 (Nozzle PCBA Short circuit)
Product not working, LED display shows “E4”. LED TRIANGLE starts blinking in RED colour and LED PRODUCT INDICATOR (half circle) turns to RED solid colour
Product not working, LED display shows “E4”. LED TRIANGLE starts blinking in RED colour and LED PRODUCT INDICATOR (half circle) turns to RED solid colour
This solution applies to the following models:
Vacuum Cleaners
- HF910H 001 - 39401004
- HF910P 001 - 39401003
- HF920H 001 - 39401002
- HF920P 001 - 39401001
ERROR 5 (Air duct blockage )
Product not working, LED display shows “E5”. LED TRIANGLE starts blinking in RED colour and LED PRODUCT INDICATOR (half circle) turns to RED solid colour
Product not working, LED display shows “E5”. LED TRIANGLE starts blinking in RED colour and LED PRODUCT INDICATOR (half circle) turns to RED solid colour
This solution applies to the following models:
Vacuum Cleaners
- HF910H 001 - 39401004
- HF910P 001 - 39401003
- HF920H 001 - 39401002
- HF920P 001 - 39401001
ERROR 6 (Main motor error)
Product not working, LED display shows “E6”. LED TRIANGLE starts blinking in RED colour and LED PRODUCT INDICATOR (half circle) turns to RED solid colour
Product not working, LED display shows “E6”. LED TRIANGLE starts blinking in RED colour and LED PRODUCT INDICATOR (half circle) turns to RED solid colour
This solution applies to the following models:
Vacuum Cleaners
- HF910H 001 - 39401004
- HF910P 001 - 39401003
- HF920H 001 - 39401002
- HF920P 001 - 39401001
ERROR 7 (Charging error)
During charging status, LED display shows “E7”. LED TRIANGLE starts blinking in RED colour and LED PRODUCT INDICATOR (half circle) turns to RED solid colour
During charging status, LED display shows “E7”. LED TRIANGLE starts blinking in RED colour and LED PRODUCT INDICATOR (half circle) turns to RED solid colour
This solution applies to the following models:
Vacuum Cleaners
- HF910H 001 - 39401004
- HF910P 001 - 39401003
- HF920H 001 - 39401002
- HF920P 001 - 39401001
ERROR 8 (Main PCBA over temperature)
Product not working LED display shows “E8”. LED TRIANGLE starts blinking in RED colour and LED PRODUCT INDICATOR (half circle) turns to RED solid colour
Product not working LED display shows “E8”. LED TRIANGLE starts blinking in RED colour and LED PRODUCT INDICATOR (half circle) turns to RED solid colour
This solution applies to the following models:
Vacuum Cleaners
- HF910H 001 - 39401004
- HF910P 001 - 39401003
- HF920H 001 - 39401002
- HF920P 001 - 39401001
ERROR 9 (Mini nozzle blockages)
Mini nozzle not working ,LED display shows “E9”. LED TRIANGLE starts blinking in RED colour and LED PRODUCT INDICATOR (half circle) turns to RED solid colour
Mini nozzle not working ,LED display shows “E9”. LED TRIANGLE starts blinking in RED colour and LED PRODUCT INDICATOR (half circle) turns to RED solid colour
This solution applies to the following models:
Vacuum Cleaners
- HF910H 001 - 39401004
- HF910P 001 - 39401003
- HF920H 001 - 39401002
- HF920P 001 - 39401001
