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To get the very best suction power and great dirt  pick up  we recommend you  empty the dirt box when it is two thirds full, wash the filters and check the belt is in good condition. Belts do stretch with time and filters wear out, replacements can be purchased from the spare part sales web page on this site. Take a look at our informative video which will explain where every thing is on the cleaner and how to get good cleaning results from your product.