Aftersales Service

03444 995599

Empty the dust box and clean the filters

To maintain full suction power and your cleaner pick up effectively we recommend that you empty the dust container when it is 2/3 full. There are 2 filters on the cleaner and these should be regularly cleaned. Start by emptying the dust box, press the container release at the top of the handle as shown.

lift off the dust container

Take the container to your dustbin or a bin bag and press the release trigger to open the flap, shake the container to release all of the dirt.

emptying the dust box

Twist the top off the container to remove the hepa filter and foam pad. Dust the filters but for best results we recommend you wash them in warm water. Please make sure they are thoroughly dry before re fitting, this can take up to 24 hours. We also recommend that you replace the filters at least once per year and you can purchase new ones from the spares section of our website.

lift out filter lift out the cyclonic unit

The cyclonic unit can be lifted out of the container as shown and cleaned by immersing in warm water along with the container. Make sure everything is dry before re assembling.

The second filter is found at the back of the cleaner as shown.

Exhaust filter at the back

Peel the filter out of the cleaner and wash in warm water.

Clean the whiite part of the filter

White exhaust filter removed ready for cleaning

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

This solution applies to the following models: