Aftersales Service

03444 995599

Replace the paper bag and clean the filters

To get the best suction power from your cleaner you should regularly replace the paper bag and clean all of the filters on your product.

remove the bag

open the bag door take off the bag and throw it away

re fit bag

fit a new bag with the cardboard tongue located in the slot at the bottom of the bag holder

 Remove and dust the filters out then wash them in warm water for the best results, make sure they are thoroughly dry before refitting them into the cleaner. Filters will require regular replacement. Should you require replacement filters or paper bags you can purchase them via the spares section of this website.

pre motor filter

remove the blue pre motor filter dust it out or wash it in warm water

unclip the exhaust filter from the back

unclip the exhaust filter from the back

exhaust filter

wash this filter - allow at least 24 hours to dry before re fitting filters

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

This solution applies to the following models: