Aftersales Service

03444 995599

The float may be jammed

Inside the tank is a float that protects the motor during wet pick up. It looks like a ping pong ball in a cage. This may be jammed in the up position and will shut off the motor suction. Unclip the lid of the tank and free up the float it, may be damp and sticky. Wash the assembly and leave to dry. Always make sure the cleaner is dried out following wet pick up before using to pick up dry. This will help stop the float from sticking shut.

Clean the float ball

Float mounted in the cage

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

This solution applies to the following models: