Aftersales Service

03444 995599

Check the base cover is attached

The cleaner will not make steam if the base cover is not attached to the cleaner. Fix the textile pad to the base cover then clip the cover on.

The picture shows the product with the mop attachment fitted ready to steam clean. Your product should look like this when using the steam feature.

mop attachment fitted

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

This solution applies to the following models: