Aftersales Service

03444 995599

Check there is water in the clean water tank

Remove the tank and twist the fill cap anti clockwise to remove. Fill the tank - do not add any chemicals. Re fit the cap and place the tank back onto the cleaner. After 30 seconds the product should start to steam, as long as the handle is tilted. On the full steaming setting you should get up to 20 minutes of steaming action

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

This solution applies to the following models: