Aftersales Service

03444 995599

Is the handle tilted?

The cleaner will not steam if the handle is upright. Recline the handle by pressing the foot pedal to release the handle and after a few seconds the steam will come out automatically. The steamer can only be used on flat flooring surfaces with the handle reclined.

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

This solution applies to the following models: