Aftersales Service

03444 995599

Try charging the robot directly

Charge for 30 minutes with the charger directly connected to the robot as shown:


If the robot now works then the base station may need replacement.

If the LCD display IS lit up on the robot when charging then the battery pack may need to be replaced. You can purchase batteries from or spares department on the web site.

If the LCD is NOT lighting up on charge then please contact us to arrange a repair.

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

This solution applies to the following models: