Steam cleaning Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

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Steam Hand held

Model No. SSNHA1000001

Product code 39600162

Instruction manual Genuine Hoover Spares & Accessories View latest range

Troubleshooting Guides Maintenance Advice Key Features

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

Can I add cleaning agents to the water tank?

No - it may damage the product

Can't fit the small cloth

It fits onto the squeegy tool as shown

How often should I replace the textile pad?

Is the pad still dirty after washing

I have just taken delivery and things seem to be missing

Check the specifications of your product

No electrical power

Check there is electricity at the socket

Check the fuse in the plug

Not making steam

Check that there is water in the tank (2)

Water is not hot enough

What type of floor can I use the steam cleaner on?

When is the steamer ready?

In around 30 seconds

Clean the cleaning pads

Wash the pads after each use

Using product in Hard water areas

Use bottle or distilled water

Features / Benefits

Above Floor Cleaning

Chemical Free

Steam Ready Light

Technical Specification

Motor Power	1000 W
Colour	White
Cord Length	4 m
Product Dimensions	22x12x26 cm
Steam Pressure	4 bar
Steam Flow Rate	40 g/min
Water Tank Capacity	0.5 ltrs
Runtime	12 mins
Weight in use	1.6 kg

Tools

Attachments	Shovel Plate
Nozzles	Concentration Nozzle
Tubes	Connecting Tube
Cup / Measuring Jug	Yes

Having Issues with the App?

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