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Under Counter Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

Back to Under Counter models

Standard Under Counters

Model No. HFZE54W

Product code 37000415

Instruction manual Buy spare parts online View latest range

Troubleshooting Guides Maintenance Advice Key Features

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

Best place to install the appliance?

Location is important

Food in the freezer has defrosted

Has the electrical supply been disconnected?

Frost in the back of my fridge

Door may have been left open

How long does it have to stand before plugging in?

Please wait at least 2 hours

I have just taken delivery and things seem to be missing

Check the specifications of your product

Ice droplets on the back wall

Check the thermostat setting

Ice inside the freezer compartment

May need defrosting

In a power cut will my food stay fresh?

Here's what to do

Light does not come on

Replace the bulb

New bulb has been fitted but there is still no light

Making gurgling and whooshing sounds

This is usually quite normal

No electrical power

Check there is electricity at the socket

Check the fuse in the plug

Not cold enough

Check the setting of your thermostat

The machine may take up to 20 minutes before it starts up

Bacteria build up on the door seal

Check its cold enough

Clean inside with anti bacterial cleaner

Warm or feeling hot on the outside

Water droplets at the back of the fridge

Long term maintenance

Cleaning Your Fridge or Freezer

Routine cleaning tips

Handy Hints for using your fridge or freezer

Here are some do's and dont's

Key Features

A+ Energy Efficiency

Transparent Freezer Drawers

4* Freezer Rating

Freezer

Frost Free	No
Transparent Freezer Drawers	4
Freezing capacity (kg/24hrs)	4
Rising time (hrs)	16
Star rating	4

Other Information

Colour	White
Adjustable feet	Yes
CFC/HFC free	Yes

Technical Specification

Energy rating	A+
Energy consumption (kWh/24hrs)	0.5
Annual Energy Consumption	184
Refrigerant gas	R600
Noise (dBA)	43
Climate Class	ST 16-38oC
Total net capacity (Litres / Cu Ft)	82 / 2.9
Freezer net capacity (Litres / Cu Ft)	82 / 2.9
Weight (kg) (packed)	38
Weight (kg) (unpacked)	35
Dimensions (HxWxD) cm (packed)	885 x 570 x 588
Dimensions (HxWxD) cm (unpacked)	850 x 550 x 580

Having Issues with the App?

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