Under Counter Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

Back to Under Counter models

Standard Under Counters

Model No. HKTUS 604WHK

Product code 37000565

Instruction manual Genuine Hoover Spares & Accessories View latest range

Troubleshooting Guides Maintenance Advice Key Features

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

Best place to install the appliance?

Location is important

Frost in the back of my fridge

Door may have been left open

How long does it have to stand before plugging in?

Please wait at least 2 hours

I have just taken delivery and things seem to be missing

Check the specifications of your product

Ice droplets on the back wall

Check the thermostat setting

Ice inside the freezer compartment

May need defrosting

In a power cut will my food stay fresh?

Here's what to do

Light does not come on

Replace the bulb

New bulb has been fitted but there is still no light

No electrical power

Check there is electricity at the socket

Check the fuse in the plug

Noisy Fridge/Freezer

Cracking noise - This is normal if your freezer is frost free.

Making gurgling/whooshing/hissing noises

Not cold enough

Check the setting of your thermostat

Has the door been left open?

Has the fridge/freezer been filled recently?

Is there power to the appliance

The machine may take up to 20 minutes before it starts up

Bacteria build up on the door seal

Check its cold enough

Clean inside with anti bacterial cleaner

Warm or feeling hot on the outside

Water droplets at the back of the fridge

Long term maintenance

Cleaning Your Fridge or Freezer

Routine cleaning tips

Handy Hints for using your fridge or freezer

Here are some do's and dont's

Key Features

Transparent Drawers

Gross Capacity - 100 (litres)

Specification

Dimensions (mm)	850 x 600 x 600
Colour	White
Defrost process freezer	Manual
Control	Dial (1)
Adjustable feet	Yes
Adjustable feet	Yes
Number of freezer drawers	3
Drawer colour	Clear
Ice Cube Tray	Yes

Performance

Energy Class	A++
Energy Consumption (kWH/day)	0.41
Annual Energy Consumption (kWh)	148
Freezing Capacity (kg)	8
Climate class	SN / ST
Db rating dB(A)	41
Star rating	4

Having Issues with the App?

Click on ONE TOUCH or WIZARD icon to get help and advice with the app you are using