Vacuum Cleaner Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

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Capsule

Model No. CA192TP2

Product code 39400166

Instruction manual Genuine Hoover Spares & Accessories View latest range

Troubleshooting Guides Maintenance Advice Key Features

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

Charger gets warm

I have just taken delivery and things seem to be missing

Check the specifications of your product

No electrical power

Check there is electricity at the socket

Watch our helpful fuse replacement video

No suction and not picking up

Check for a blockage in the hose

Noisy

Check the filters are clean

Not holding the charge and doesn't run for long

Let the cleaner run flat then re charge

Power cuts out during use

Check that the hose is not blocked

Shocks or a tingling sensation when I touch the vacuum cleaner

There may be a build up of static energy on the product

Tools missing from the packaging

Check the packaging thoroughly

Warm air blows out during use

Won't charge up

Not fitted in the charging base correctly

Check the charger unit is firmly plugged in

Switch the cleaner off when charging

Some products may take upto 12 hours to fully charge

Won't pick up dirt

Empty the dust box and clean the filters

General tips for your vacuum cleaner

Some floorcare do's and dont's

Getting the best battery life

Extend your battery duration and life

Vacuum cleaner Hepa filters

Regularly clean the filters

Technical Specification

Battery Power	19.2 Volts
Battery Type	NiMh
Colour	Titanium
Charge time	16 Hours
Dust Collection	Bagless
Charger Type	Docking Station
Bag / Bin Capacity	0.7 ltr
Product Dimensions	105x20x25 cm
Runtime	35 mins
Weight in use	2.9 kg

Features / Benefits

Low Profile Cleaning

Cordless

Detachable Handheld

Easy Empty Bin / Bag

Turbo Power Boost

Freestanding

Rotating Brush Bar

Finger Tip Controls

Tools

Attachments

Dusting Brush

Having Issues with the App?

Click on ONE TOUCH or WIZARD icon to get help and advice with the app you are using