Vacuum Cleaner Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

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Freejet

Model No. FE18AG

Product code 39400294

Instruction manual Genuine Hoover Spares & Accessories View latest range

Troubleshooting Guides Maintenance Advice Key Features

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

Charger gets warm

I have just taken delivery and things seem to be missing

Check the specifications of your product

No electrical power

Check there is electricity at the socket

Noisy

Check the filters are clean

Not holding the charge and doesn't run for long

Let the cleaner run flat then re charge

Shocks or a tingling sensation when I touch the vacuum cleaner

There may be a build up of static energy on the product

Tools missing from the packaging

Check the packaging thoroughly

Vibrations and noisy

Check that the brush bar is clean and not damaged

Warm air blows out during use

Won't charge up

Switch the cleaner off when charging

Some products may take upto 12 hours to fully charge

General tips for your vacuum cleaner

Some floorcare do's and dont's

Getting the best battery life

Extend your battery duration and life

Vacuum cleaner Hepa filters

Regularly clean the filters

Features / Benefits

Lightweight

Above Floor Cleaning

On Board Tool Storage

Low Profile Cleaning

Cordless

Foldable Handle

Easy Empty Bin / Bag

Battery Status Indicator

Finger Tip Controls

Freestanding

Rotating Brush Bar

Technical Specification

Battery Power	18 Volts
First Charge	12 hrs
Runtime	30 mins
Bag / Bin Capacity	0.6 ltr
Product Dimensions	110 x 28.5 x 16.5 cm
Recharge Time	12 hrs
Battery Type	NiMh
Weight in use	2.7 kg

Tools

Attachments

2in1 Crevice Tool & Dusting Brush

Having Issues with the App?

Click on ONE TOUCH or WIZARD icon to get help and advice with the app you are using