Vacuum Cleaner Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

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Freedom

Model No. FR71FR02001

Product code 39100425

Instruction manual Genuine Hoover Spares & Accessories View latest range

Troubleshooting Guides Maintenance Advice Key Features

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

I have just taken delivery and things seem to be missing

Check the specifications of your product

No electrical power

Check there is electricity at the socket

Watch our helpful fuse replacement video

Check the fuse in the plug

No suction and not picking up

Clean the filters (4)

Check for a blockage in the hose

The belt may be broken

Noisy

Check the filters are clean

Pet tool or turbo nozzle not working

The tool may require cleaning

Power cuts out during use

Check that the hose is not blocked

Thermal cut out has activated

Shocks or a tingling sensation when I touch the vacuum cleaner

There may be a build up of static energy on the product

Tools missing from the packaging

Check the packaging thoroughly

Warm air blows out during use

Filter maintenace

Clean the filters regularly

General tips for your vacuum cleaner

Some floorcare do's and dont's

How to maintain your pet or mini turbo nozzle

Maintanence and general care

Look after the flex or mains cord

Check the wire and plug

Replace the belt

Fit a new belt at least once per year

Vacuum cleaner Hepa filters

Regularly clean the filters

Features / Benefits

Pets

Above Floor Cleaning

On Board Tool Storage

Full Stair Cleaning

Edge to Edge Cleaning

Carpet Height Selector

Easy Empty Bin / Bag

AAAA Rated

Removable Handle

Technical Specification

Energy Rating	A
Performance (Hard Floors)	A
Performance (Carpet)	A
Emissions Rating	A
Dust Collection	Bagless
Colour	White
Cord Length	9 m
Hose Length	1.2 m
Bag / Bin Capacity	2 ltr
Motor Power	750 W
Noise level	89 dB
KWh/annum	27 KWh
Weight in use	9 kg

Tools

Attachments

Dusting Brush

Having Issues with the App?

Click on ONE TOUCH or WIZARD icon to get help and advice with the app you are using