Vacuum Cleaner Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

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HL5 Push and Lift

Model No. HL500PT 001

Product code 39101040

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Troubleshooting Guides Maintenance Advice Key Features

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

HL5 Fault Guide

Low suction or Poor dust pickup

Main product doesn’t work (Brush roller is working)

Nozzle (Brush roller) Status Indicator Flashing red

Nozzle (Brush roller) Status Indicator solid Red

I have just taken delivery and things seem to be missing

Check the specifications of your product

Tools missing from the packaging

Check the packaging thoroughly

HL5 Maintenance tips

Check agitator (Brush Roller)

Features / Benefits

Easy Empty Bin

Rotating brush bar

Technical Specification

Dust Collection	Bagless
Bin capacity (I)	2.5
Cord length	8 m
Hose Length	2m
Product Dimensions	115x35x29 cm

Tools

Long crevice tool	Yes
2in1 crevice and dusting nozzle	Yes

Having Issues with the App?

Click on ONE TOUCH or WIZARD icon to get help and advice with the app you are using