Vacuum Cleaner Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

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Rush

Model No. TCR4213

Product code 39000616

Instruction manual Genuine Hoover Spares & Accessories View latest range

Troubleshooting Guides Maintenance Advice Key Features

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

Dust container won't fit back together

Line up the arrow with the padlock

Check it is inserted the right way up

I have just taken delivery and things seem to be missing

Check the specifications of your product

No electrical power

Check there is electricity at the socket

Watch our helpful fuse replacement video

Check the fuse in the plug

No suction and not picking up

Empty the dust container and clean the filters (3)

Watch our video guide (3)

Check the floor brush is not blocked

Check for a blockage in the hose

Noisy

Check the filters are clean

Pet tool or turbo nozzle not working

The tool may require cleaning

Power cuts out during use

Check that the hose is not blocked

Thermal cut out has activated

Shocks or a tingling sensation when I touch the vacuum cleaner

There may be a build up of static energy on the product

Tools missing from the packaging

Check the packaging thoroughly

Unable to remove the dust container lid

Line the arrow up with the open padlock

Warm air blows out during use

Wire has got stuck inside the cleaner

Try and pull the cord firmly all the way out

General tips for your vacuum cleaner

Some floorcare do's and dont's

How to maintain your pet or mini turbo nozzle

Maintanence and general care

How to maintain your vacuum cleaner

Maintanence and general care

Watch our video guide

Look after the flex or mains cord

Check the wire and plug

Maintaining the pet or turbo nozzle

Watch our video guide

Vacuum cleaner Hepa filters

Regularly clean the filters

Key Features

2100W

HEPA Filtration

Pet Hair Remover Turbo Brush

Telescopic Extension Tubes

One Hand Dust Disposal

Adjustable Carpet/Hard Floor Nozzle

Tools on Board

Specification

Vacuum Cleaner Type	Cylinder
Bagged/Bagless	Bagless
Colour	Black
Wattage (W)	2100W
Fixed/Variable Power	Variable Power
Filtration	HEPA filtration
Exhaust Filter	Washable
Bag/Bin Capacity (ltrs gross)	2
Working Radius (m)	8
Cord Rewind	Yes
Cord Length (m)	5
Weight in Use (kg)	5.4

Tools

Tools on Board	Yes
Pets Turbo Brush	Yes
Extension Tube	Yes
Dusting Brush	3-in1 crevice tool/furniture nozzle/dusting brush
Crevice Tool	3-in1 crevice tool/furniture nozzle/dusting brush
Upholstery Tool	3-in1 crevice tool/furniture nozzle/dusting brush
Dimensions (HxWxD) cm (unpacked)	30x28x42.5

Having Issues with the App?

Click on ONE TOUCH or WIZARD icon to get help and advice with the app you are using