Vacuum Cleaner Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

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Jazz Cannister

Model No. TJG1100

Product code 39001094

Instruction manual Genuine Hoover Spares & Accessories View latest range

Troubleshooting Guides Maintenance Advice Key Features

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

Dust blowing out

Clean the filters (2)

Dust container won't fit back together

Line up the arrow with the padlock

Check it is inserted the right way up

I have just taken delivery and things seem to be missing

Check the specifications of your product

No electrical power

Check there is electricity at the socket

Watch our helpful fuse replacement video

Check the fuse in the plug

No suction and not picking up

Empty the dust box and clean the filters

Watch our video guide (8)

Check the floor brush is not blocked

Check for a blockage in the hose

Noisy

Check the filters are clean

Power cuts out during use

Check that the hose is not blocked

Thermal cut out has activated

Shocks or a tingling sensation when I touch the vacuum cleaner

There may be a build up of static energy on the product

Tools missing from the packaging

Check the packaging thoroughly

Unable to remove the dust container lid

Line the arrow up with the open padlock

Warm air blows out during use

Wire has got stuck inside the cleaner

Try and pull the cord firmly all the way out

General tips for your vacuum cleaner

Some floorcare do's and dont's

How to maintain your vacuum cleaner

Maintenance and general care (3)

Watch our video guide (2)

Look after the flex or mains cord

Check the wire and plug

Vacuum cleaner Hepa filters

Regularly clean the filters

Technical Specification

Dust Collection	Bagless
Bag / Bin Capacity	3 ltr
Cord Length	5 m
Hose Length	2.5 m
Product Dimensions	36x29x44 cm
Motor Power	1100 W
Colour	White
Dust Separation Method	Multi Cyclonic
Weight in use	5.7 kg

Features / Benefits

No Loss of Suction

On Board Tools

Suitable for All Floors

One Hand Dust Disposal

Fixed Power

Tools

Attachments	3in1 Dusting, Crevice & Upholstery Multi Tool
Tubes	Telescopic Extension Tube

Having Issues with the App?

Click on ONE TOUCH or WIZARD icon to get help and advice with the app you are using