Check that there is not a problem with your gas supply
Check that there is not a problem with your gas supply. Has it been switched off? If you have a pre payment meter check that you have not run out of credit.
Check that there is not a problem with your gas supply. Has it been switched off? If you have a pre payment meter check that you have not run out of credit.
This solution applies to the following models:
Hobs
- HF 7 - 33800862
- HF 9 - 33800864
- HGF 6044 BXGH - 33800638
- HGF 6044 XGH - 33800316
- HGF6040X - 33800319
- HGH 64 SC - 33801208
- HGH 64 SCX - 33800887
- HGH 64 SQCX - 33800890
- HGH 64 SQCX - 33801223
- HGH 64 SQDX - 33800891
- HGH 64 SQDX - 33801227
- HGH 640X - 33800127
- HGH 74 SQCX - 33801234
- HGH 75 SQCX - 33801230
- HGH 75 SQDX - 33801235
- HGH64SCE B - 33801550
- HGH64SCE X - 33801549
- HGH64SDWCE X - 33801521
- HGH75SWCE X - 33801522
- HGL 64 SCX - 33800962
- HGL 64 SX - 33800961
- HGL60AMX - 33800585
- HGL60ASXGH - 33800714
- HGQ 640/1-GH - 33800355
- HGQ 750/1- GH - 33800354
- HGT 765 XGH - 33800699
- HGV 6040W - 33801196
- HGV 6040W - 33801096
- HGV 640B - 33801902
- HGV 640B/1 - 33801092
- HGV 64SCB - 33801267
- HGV 64SCW - 33801268
- HGV 64STCG B - 33801531
- HGV 7550B - 33800324
- HVG 31 - 33800720
Check that the fuse in the spur outlet doesn’t need replacing.
Gas hobs need an electrical supply to make them ignite the flame. Check that the fuse in the spur outlet or plug top doesn’t need replacing.
Gas hobs need an electrical supply to make them ignite the flame. Check that the fuse in the spur outlet or plug top doesn’t need replacing.
This solution applies to the following models:
Hobs
- HF 7 - 33800862
- HF 9 - 33800864
- HGF 6044 BXGH - 33800638
- HGF 6044 XGH - 33800316
- HGF6040X - 33800319
- HGH 64 SC - 33801208
- HGH 64 SCX - 33800887
- HGH 64 SQCX - 33800890
- HGH 64 SQCX - 33801223
- HGH 64 SQDX - 33800891
- HGH 64 SQDX - 33801227
- HGH 640X - 33800127
- HGH 74 SQCX - 33801234
- HGH 75 SQCX - 33801230
- HGH 75 SQDX - 33801235
- HGH64SCE B - 33801550
- HGH64SCE X - 33801549
- HGH64SDWCE X - 33801521
- HGH75SWCE X - 33801522
- HGL 64 SCX - 33800962
- HGL 64 SX - 33800961
- HGL60AMX - 33800585
- HGL60ASXGH - 33800714
- HGQ 640/1-GH - 33800355
- HGQ 750/1- GH - 33800354
- HGT 765 XGH - 33800699
- HGV 6040W - 33801196
- HGV 6040W - 33801096
- HGV 640B - 33801902
- HGV 640B/1 - 33801092
- HGV 64SCB - 33801267
- HGV 64SCW - 33801268
- HGV 64STCG B - 33801531
- HGV 7550B - 33800324
- HGV 75SQCB - 33801269
- HVG 31 - 33800720
Are the burners clean?
If there is a build up of burnt on food on the burner caps the spark ignition may not work or the gas will not be able to pass through the burner cap to ignite.Please ENSURE THE HOB IS COOL before starting any cleaning.
If there is a build up of burnt on food on the burner caps the spark ignition may not work or the gas will not be able to pass through the burner cap to ignite.Please ENSURE THE HOB IS COOL before starting any cleaning.
Remove any pan stands and simply lift off the flame spreader that looks like a cap and the burner cap. The components can be washed in hot soapy water. You can also clean them with the Hoover hob cleaning products available from the spares section of the website. Let them dry then re fit to the hob and try lighting them.
This solution applies to the following models:
Hobs
- HF 7 - 33800862
- HF 9 - 33800864
- HGF 6044 BXGH - 33800638
- HGF 6044 XGH - 33800316
- HGF6040X - 33800319
- HGH 64 SC - 33801208
- HGH 64 SCX - 33800887
- HGH 64 SQCX - 33800890
- HGH 64 SQCX - 33801223
- HGH 64 SQDX - 33800891
- HGH 64 SQDX - 33801227
- HGH 640X - 33800127
- HGH 74 SQCX - 33801234
- HGH 75 SQCX - 33801230
- HGH 75 SQDX - 33801235
- HGH64SCE B - 33801550
- HGH64SCE X - 33801549
- HGH64SDWCE X - 33801521
- HGH75SWCE X - 33801522
- HGL 64 SCX - 33800962
- HGL 64 SX - 33800961
- HGL60AMX - 33800585
- HGL60ASXGH - 33800714
- HGQ 640/1-GH - 33800355
- HGQ 750/1- GH - 33800354
- HGT 765 XGH - 33800699
- HGV 6040W - 33801196
- HGV 6040W - 33801096
- HGV 640B - 33801902
- HGV 640B/1 - 33801092
- HGV 64SCB - 33801267
- HGV 64SCW - 33801268
- HGV 64STCG B - 33801531
- HGV 7550B - 33800324
- HGV 75SQCB - 33801269
- HVG 31 - 33800720