Aftersales Service

03444 995599

Check that there is water in the tank

If the product is not making steam please check that there is water in the tank fitted at the top.

Lift tank off

Pull the tank up and fill it up with water. Please do not add any cleaning solutions to the water in the tank.

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

This solution applies to the following models: