Aftersales Service

03444 995599

Burn off the smells for 30 minutes with plenty of ventilation in the room

New ovens may have a pungent smell on first use. This is not a fault with the oven and is usual because factory residues may need to be cooked off the elements or hot plates.

Before you use your oven for the first time you will need to 'burn off' the 'newness' smell. Open the windows of the room and switch the oven on to full heat and after 30 minutes the  smell will disappear.


Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

This solution applies to the following models: