Aftersales Service

03444 995599

Check it is inserted the right way up

The hose is designed to fit into the cleaner with the arrow shown in the red circle on the picture on the top of the hose end pointing towards the cleaner. Try and turn the hose over ... the arrow should be uppermost.

The hose should be fitted with the arrow circled uppermost

note the arrow circled in red

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

This solution applies to the following models: