Aftersales Service

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Check the drain pump filter is clean

At Hoover we recommend you clean the drain pump and filter at least once a month, to keep your machine working efficiently. It’s a good idea to have a shallow dish ready to catch any water that may spill over as it is normal for about a cup full of water to be left in the pump when you remove the filter. First step is to find the filter flap, located at the bottom of the machine on the front left hand side.

Watch our helpful video for more information.


Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

This solution applies to the following models: