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There is a safety time delay fitted

To ensure that the drum has stopped turning before you unload the machine Hoover fit a safety lock to the door. Once the drum comes to rest at the end of the cycle the door will remain locked for up to 5 minutes before releasing the catch to enable the door to be opened. This is not a fault with the product.

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To ensure that the drum has stopped turning before you unload the machine Hoover fit a safety lock to the door. Once the drum comes to rest at the end of the cycle the door will remain locked for up to 5 minutes before releasing the catch to enable the door to be opened. This is not a fault with the product.

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

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This solution applies to the following models:

Washer Dryers
Washing Machines

Has it been unplugged mid - cycle?

If your AXI washing machine is unplugged or the power supply switched off mid - cycle or before switching off on the control panel the door will remain locked.

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If your AXI washing machine is unplugged or the power supply switched off mid - cycle or before switching off on the control panel the door will remain locked.

Simply plug the product back in or restore the power and then switch off the appliance using the button on the control panel. The door will now unlock.

 

press this button to switch appliance off

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

Average rating:

Did you find this useful?

Something went wrong. Please try again.

Thank you!

This solution applies to the following models:

Washer Dryers
Washing Machines