Aftersales Service

03444 995599

Use bottle or distilled water

In hard water areas it is a good idea to use distilled or bottled water in your steamer. Hard water chemicals found in tap water in some towns may cause limescale build up in the boiler and cleaning tools preventing the product from working effectively. A good source of pure or distilled water is from a condenser tumble dryer. The water collected in tank  is ideal to use in the steamer if you also have a condenser dryer. Most supermarkets sell bottled water that is also ideal.

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

This solution applies to the following models: