The pump may be blocked?

Is the cycle stopping mid cycle? This may be because the drain pump is blocked or the product is not emptying. If your machine is connected to the sink- disconnect the waste hose from the sink and examine the hose and connection to the sink for blockages. Drain the water off and check the pump for blockages.

Watch our helpful video for further instructions.

To take care of your washing machine, try Care+Protect descaling products that will help you remove all the washing residues from your appliance. Care+Protect Products designed specifically for the task of descaling provide better and longer-lasting results than traditional home-made solutions. 

Always disconnect your appliance from the mains before you start examining it!

This solution applies to the following models: