Aftersales Service

03444 995599

Here are some do's and dont's

  • Do not place hot or warm food in the fridge freezer, allow food to cool first.
  • Do not place food in direct contact with the rear wall of the refrigerator compartment
  • Do not place open tins/cans of food in the refrigerator, instead, place the food into a suitable sealed container
  • Ensure that food is adequately wrapped in foil, cling film, freezer bags etc. or placed within a suitable sealed container prior to storing. This will help to prevent flavour and odour transfer and encourage foods to retain their moisture.
  • Do not tightly pack foods together, as this will prevent air from circulating.
  • Do not use metal objects to scrape away ice/frost
  • If the electricity supply is lost e.g. due to a power cut, keep the appliance doors shut to preserve the coldness for as long as possible.

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

This solution applies to the following models: