Aftersales Service

03444 995599

There is a safety time delay fitted

To ensure that the drum has stopped turning before you unload the machine Hoover fit a safety lock to the door. Once the drum comes to rest at the end of the cycle the door will remain locked for up to 5 minutes before releasing the catch to enable the door to be opened. This is not a fault with the product.

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

This solution applies to the following models: