Aftersales Service

03444 995599

Perform a maintenance wash cycle

We recommend that you should clean the inside of your machine at least once per month. This is known as a ‘maintenance wash’. At the end of each cycle there may be a build-up of sludgy deposits of undissolved soap powder and fabric conditioner along with lime scale. This build up can sometimes result in a pungent or bad smell coming from the drum and a regular maintenance cycle will clean away this unwanted sludgy deposit. It’s simple! Just put the empty machine on a hot 60 degree cotton cycle! You may add a special cleaner to make the maintenance wash more effective, or a descaling additive to keep your machine hygienically clean, smelling fresh and working efficiently.

Hoover have produced our own cleaning product called ‘Care plus Protect’ which gives really good results when used once per month by not just cleaning the machine but also removing any lime scale build up. More information can be found in the informative video clip and you can purchase directly from our spares section on our website

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

This solution applies to the following models: