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Clean out the conditioner tank

The fabric conditioner can sometimes build up and block parts of the dispenser tank. Try cleaning the soap drawer by first removing it from the machine. Pull the drawer by opening it and then grasping the sides and pulling it out. A firm pull may be needed to remove the drawer. In the centre of the drawer is the fabric conditioner compartment and the top cover can be easily removed to make cleaning easy

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The fabric conditioner can sometimes build up and block parts of the dispenser tank. Try cleaning the soap drawer by first removing it from the machine. Pull the drawer by opening it and then grasping the sides and pulling it out. A firm pull may be needed to remove the drawer. In the centre of the drawer is the fabric conditioner compartment and the top cover can be easily removed to make cleaning easy

Pull the top cover off and clean it along with the drawer in your sink using some warm water and a mild detergent. Its worth turning the drawer over and making sure the drain hole is clear

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remove the drawer pull the syphon cap off before cleaning wash the drawer in the sink

Also clean the tube attached to the cover removing any build-up of soap powder or conditioner. When its clean pop the cover back onto the conditioner compartment and re fit the drawer to your machine.

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

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This solution applies to the following models:

Washer Dryers
Washing Machines

Is the syphon cap fitted?

The conditioner compartment has a blue cap that may be removed for cleaning, as shown:

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The conditioner compartment has a blue cap that may be removed for cleaning, as shown:

blue syphon cap

The fabric conditioner will not go into the machine if the blue cap is not fitted in place. If you have lost the cap then a replacement can be purchased from the spares section of the website.

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

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Something went wrong. Please try again.

Thank you!

This solution applies to the following models:

Washer Dryers
Washing Machines

Clean the inside of the soap dispenser

The dispenser may get clogged up so its a good idea to keep it clean. remove the soap draw by opening it fully then  pull it out - a little bit of force may be needed when pulling it out. Once it is out look into the compartment and you will see at the top lots of holes. It looks like a shower head or a cooking sieve! Spray some kitchen or bathroom cleaner into the top and sides of the dispenser body and using a cloth clean out any excess soap or mould growth. Using an anti bac spray is very good as it will kill bacteria and prevent the build up of mould. Keeping the holes in the dispenser top clean will ensure the soap and fabric conditioner flush away.

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The dispenser may get clogged up so its a good idea to keep it clean. remove the soap draw by opening it fully then  pull it out - a little bit of force may be needed when pulling it out. Once it is out look into the compartment and you will see at the top lots of holes. It looks like a shower head or a cooking sieve! Spray some kitchen or bathroom cleaner into the top and sides of the dispenser body and using a cloth clean out any excess soap or mould growth. Using an anti bac spray is very good as it will kill bacteria and prevent the build up of mould. Keeping the holes in the dispenser top clean will ensure the soap and fabric conditioner flush away.

keep the holes in the dispenser clean
  • Watch our helpful video for further help in keeping your soap draw clean

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

Average rating:

Did you find this useful?

Something went wrong. Please try again.

Thank you!

This solution applies to the following models:

Washer Dryers
Washing Machines