Aftersales Service

03444 995599

This is normal

When the programme is first selected, the time shown in the display is for a full load wash. Your machine uses just enough water to wash the size of the load and once the programme starts is will re calculate the estimated cycle duration. We call this process the ‘KG’ mode and it usually takes around 10 minutes and once complete your display will show the estimated cycle duration for the load presently inside the drum. This is why the times displayed may appear to suddenly change during the cycle or be different each time you use your machine. It’s perfectly normal and not a fault with your machine.

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

This solution applies to the following models: