Aftersales Service

03444 995599

Selecting one of the option buttons can make the cycle take longer

When you first select a programme the time shown in the display is for a full load wash. Your machine uses just enough water to wash the size of the load and once the programme starts is will re calculate the estimated cycle duration. We call this process the ‘KG’ mode and it usually takes around 10 minutes and once complete your display will show the estimated cycle duration for the load presently inside the drum. Some of the programme options, can when selected, make the cycle last for a longer time. If you select the ‘sensitive care’ option or increase the soil setting then the programme will last for longer as more time is needed to give the benefit of the option chosen.

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

This solution applies to the following models: