Aftersales Service

03444 995599

Large loads will take longer to wash

When you first select a programme the time shown in the display is for a full load wash. Your machine uses just enough water to wash the size of the load and once the programme starts is will re calculate the estimated cycle duration. We call this process the ‘KG’ mode and it usually takes around 10 minutes and once complete your display will show the estimated cycle duration for the load presently inside the drum. Therefore the bigger the load the longer it will take. Your machine however is energy efficient so even though the cycle may last a little longer it is still economical.

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

This solution applies to the following models: