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Clean out the filter and condenser

The fluff filter is situated in the door access - open the door and its fitted in the bottom of the door opening, lift it out and clean away any fluff build up. If you have already done this but the filter light still remains on it may be due to a build up of fluff in the condenser. The condenser is found in the base of the machine: Grasp the bottom cover by the sides and pull it off. The condenser will be seen on the left hand side. Turn the 2 latches to unlock it and pull out to remove it. The best way to clean this is by pouring water from a bucket through the centre of it of flushing it under a tap. Once clean pop it straight back in and try the machine again. To keep your machine working efficiently we recommend that you regularly clean the filter and condenser.

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Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

This solution applies to the following models: