Here's what to do
If the electricity supply is lost e.g. due to a power cut, keep the appliance doors shut to preserve the coldness for as long as possible. Most freezers will keep the food fresh for up to 8 hours in the event of a power cut.
Always disconnect your appliance from the mains before you start examining it!
This solution applies to the following models:
- HBC 3050AK - 34900187
- HBC3150K - 34900096
- HBCA 230 FF - 34900040
- HBCA325K - 34900026
- HBFU130/1AK - 37900012
- HCF5176A - 34000920
- HCF5176W - 34000919
- HCF5190A - 34001104
- HCF5190B - 34001105
- HCF5190W - 34001106
- HCF6185A - 34000926
- HCF6185TA - 34001189
- HCF6185TB - 34001186
- HCF6185TW - 34001187
- HCF6185W - 34000921
- HCF6185X - 34000925
- HCF6200A - 34000922
- HCF6200W - 34000928
- HCN7185TA - 34000923
- HCS5176A - 34000918
- HCS5176W - 34000917
- HCS6185W - 34000927
- HFFB 3050AK - 34900186
- HSBS 540A - 34900022
- HSXS 5085 - 34001113
- HTN7185A - 34000924
- HZF6163A - 37000207
- HZF6163W - 37000206
- VCN6185A - 34000956
- VCN6185B - 34000957
- VCN6185W - 34000959
- VCN6185X - 34000958
- VCN7185A - 34001180
- HBCP 3050K - 34900254
- HBFUP 130K - 37900020
- HFFBP 3050K - 34900255
- HFZE 5485WE - 37000352
- HFZE 6085XE - 37000354
- HNC 5143WE - 34001627
- HNC 5174AE - 34001629
- HNC 5174WE - 34001628
- HNC 6185AE - 34001623
- HNC 6185WE - 34001620
- HNC 6200AE - 34001622
- HNC 6200WE - 34001621
- HRFA 54S - 34001632
- HRFA 54W - 34001631
- HST 5143WE - 34001626
- HSC185WE - 34001836
- HBCP 3050K (1) - 34900256
- HDCF 6182 W - 34002132
- HDCF 6182 X - 34002133
- HDFF 618W - 34002131
- HF18XK WIFI - 34002114
- HFF 618 DW - 34002134
- HFF 618 DX - 34002135
- HMN7182B UK - 34002108
- HMN7182IXUK - 34002107
- HMN7182W UK - 34002109
- HBCP3050/1K - 34900369
- HBCP3150/1KD - 34900368
- HFFBP3050/1K - 34900370
- HFZE54B - 37000416
- HFZE54W - 37000415
- HSC17155BE - 34001797
- HSC17155SE - 34001796
- HSC17155WE - 34001795
- HSC574B - 34002027
- HSC574S - 34002026
- HSC574W - 34002025
- HVBF5172AHK - 34001954
- HVBF5172AK - 34001951
- HVBF5172BHK - 34002045
- HVBF5172WHK - 34001953
- HVBF5172WK - 34001950
- HVBF5182AK - 34002040
- HVBF5182AWK - 34002041
- HVBF5182BK - 34002077
- HVBF5182BWK - 34002106
- HVBF5182WK - 34002056
- HVBF5182WWK - 34002042
- HVBF6182BFHK - 34002038
- HVBF6182WFHK - 34001957
- HVBF6182XFHK - 34002039
- HVBS5162BK - 34002037
- HVBS5162SK - 34002036
- HVBS5162WK - 34002035
- HVTLU542BHK - 37000423
- HVTLU542WHK - 37000422
- HZ54WE - 37000374
- CFH106AWK - 37000454
- CFH157AWK - 37000455
- CFH307AWK - 37000456
- CFH382AKW - 37000457
- HFF195BK - 34002251
- HFF195BWK - 34002254
- HFF195WK - 34002249
- HFF195WWK - 34002252
- HFF195XK - 34002250
- HFF195XWK - 34002253
- HSC185WE/1 - 34002193
- HSC536W - 34002167
- HVBF5192BHK - 34002206
- HVBF5192WHK - 34002204
- HVBF6182WFHK/1 - 34002195
- HVBF6182XFHK/1 - 34002196
- HVBFP6182W - 34002248
- HVBN6182BHK - 34002240
- HVBN6182BWDK - 34002242
- HVBN6182WHK - 34002237
- HVBN6182WWDK - 34002238
- HVBN6182XHK - 34002239
- HVBN6182XWDK - 34002241
- HBBS 50 UK - 34900459
- HBBF 50 UK - 34900460
- HVUN6172WH - 37000485
- HVUN6172XH - 37000486
- HCF5172BK - 34002381
- HCF5172WK - 34002320
- HCF5172XK - 34002319
- HCS5172BK - 34002348
- HCS5172WK - 34002321
- HCS5172XK - 34002322
- HTO552W - 34002308
- HCN6182WK - 34002317
- HCN6182BK - 34002318
- HCN6202BK - 34002350
- HCN6202WK - 34002349
- HCN6202XK - 34002351
- HSC 185WEHK - 34002383
- HBBS 100 UK - 34900454
- HMN7182BK/1 - 34002373
- HMN7182IXK/1 - 34002374
- BHBF 172 NUK - 34900556
- BHBF 182 NUK - 34900557
- BHBF 50 NK - 34900526
- BHBS 50 NK - 34900525
- HBOU 172UK - 37900040
- HVBF195WK - 34002599
- HVBF195XK - 34002600
- HFZE 54XK - 37000562
- HTUP 130WK - 37000561
- HCSB 5172WK - 34002598
- HMNB 6182B5K - 34002569
- HMNB 6182W5K - 34002568
- HMNB 6182W5WDK - 34002570
- HMNB 6182X5WDK - 34002571
- HMNV 6202XK - 34002565
- HVN 6182W5K - 34002585
- HVN 6182X5K - 34002566