Seal food in bags or containers
Fruit and vegetables can release lots of moisture into your fridge. Sealing them up keeps them fresher for longer and stops the build up of condensation in the salad crisper.
Fruit and vegetables can release lots of moisture into your fridge. Sealing them up keeps them fresher for longer and stops the build up of condensation in the salad crisper.
Phone 03446 923 608 and we’ll assess the best resolution for your problem.
This solution applies to the following models:
Fridge Freezers
- BHBF 172 NUK - 34900556
- BHBF 182 NUK - 34900557
- BHBF 50 NK - 34900526
- BHBS 50 NK - 34900525
- HBBF 50 UK - 34900460
- HBBS 100 UK - 34900454
- HBBS 50 UK - 34900459
- HBC 3050AK - 34900187
- HBC3150K - 34900096
- HBCA 230 FF - 34900040
- HBCA325K - 34900026
- HBCP 3050K - 34900254
- HBCP 3050K - 34900256
- HBCP3050/1K - 34900369
- HBCP3150/1KD - 34900368
- HCF5172BK - 34002381
- HCF5172WK - 34002320
- HCF5172XK - 34002319
- HCF5176A - 34000920
- HCF5176W - 34000919
- HCF5190A - 34001104
- HCF5190B - 34001105
- HCF5190W - 34001106
- HCF6185A - 34000926
- HCF6185TA - 34001189
- HCF6185TB - 34001186
- HCF6185TW - 34001187
- HCF6185W - 34000921
- HCF6185X - 34000925
- HCF6200A - 34000922
- HCF6200W - 34000928
- HCN6182BK - 34002318
- HCN6182WK - 34002317
- HCN6202BK - 34002350
- HCN6202WK - 34002349
- HCN6202XK - 34002351
- HCN7185TA - 34000923
- HCS5172BK - 34002348
- HCS5172WK - 34002321
- HCS5172XK - 34002322
- HCS5176A - 34000918
- HCS5176W - 34000917
- HCS6185W - 34000927
- HCSB 5172WK - 34002598
- HDCF 6182 W - 34002132
- HDCF 6182 X - 34002133
- HDFF 618W - 34002131
- HF18XK WIFI - 34002114
- HFDN 180BK - 34002638
- HFDN 180UK - 34002575
- HFDN 180XK - 34002639
- HFF 618 DW - 34002134
- HFF 618 DX - 34002135
- HFF195BK - 34002251
- HFF195BWK - 34002254
- HFF195WK - 34002249
- HFF195WWK - 34002252
- HFF195XK - 34002250
- HFF195XWK - 34002253
- HFFB 3050AK - 34900186
- HFFBP 3050K - 34900255
- HFFBP3050/1K - 34900370
- HH5 6182XK - 34002646
- HH56182WK - 34002647
- HMN7182B UK - 34002108
- HMN7182BK/1 - 34002373
- HMN7182IXK/1 - 34002374
- HMN7182IXUK - 34002107
- HMN7182W UK - 34002109
- HMNB 1826MNB5BWK - 34002663
- HMNB 1826MNB5WWK - 34002661
- HMNB 1826MNB5XWK - 34002662
- HMNB 6182B5K - 34002569
- HMNB 6182W5K - 34002568
- HMNB 6182W5WDK - 34002570
- HMNB 6182X5WDK - 34002571
- HMNB 6182XK - 34002640
- HMNV 6202XK - 34002565
- HNC 5143WE - 34001627
- HNC 5174AE - 34001629
- HNC 5174WE - 34001628
- HNC 6185AE - 34001623
- HNC 6185WE - 34001620
- HNC 6200AE - 34001622
- HNC 6200WE - 34001621
- HRFA 54S - 34001632
- HRFA 54W - 34001631
- HSBS 540A - 34900022
- HSBSF 178BK - 34002637
- HSBSF 178WK - 34002576
- HSBSF 178XK - 34002636
- HSC 185WEHK - 34002383
- HSC17155BE - 34001797
- HSC17155SE - 34001796
- HSC17155WE - 34001795
- HSC185WE - 34001836
- HSC185WE/1 - 34002193
- HSC536W - 34002167
- HSC574B - 34002027
- HSC574S - 34002026
- HSC574W - 34002025
- HST 5143WE - 34001626
- HSXS 5085 - 34001113
- HTN7185A - 34000924
- HVBF195WK - 34002599
- HVBF195XK - 34002600
- HVBF5172AHK - 34001954
- HVBF5172AK - 34001951
- HVBF5172BHK - 34002045
- HVBF5172WHK - 34001953
- HVBF5172WK - 34001950
- HVBF5182AK - 34002040
- HVBF5182AWK - 34002041
- HVBF5182BK - 34002077
- HVBF5182BWK - 34002106
- HVBF5182WK - 34002056
- HVBF5182WWK - 34002042
- HVBF5192BHK - 34002206
- HVBF5192WHK - 34002204
- HVBF6182BFHK - 34002038
- HVBF6182WFHK - 34001957
- HVBF6182WFHK/1 - 34002195
- HVBF6182XFHK - 34002039
- HVBF6182XFHK/1 - 34002196
- HVBFP6182W - 34002248
- HVBN6182BHK - 34002240
- HVBN6182BWDK - 34002242
- HVBN6182WHK - 34002237
- HVBN6182WWDK - 34002238
- HVBN6182XHK - 34002239
- HVBN6182XWDK - 34002241
- HVBS5162BK - 34002037
- HVBS5162SK - 34002036
- HVBS5162WK - 34002035
- HVN 6182W5K - 34002585
- HVN 6182X5K - 34002566
- VCN6185A - 34000956
- VCN6185B - 34000957
- VCN6185W - 34000959
- VCN6185X - 34000958
- VCN7185A - 34001180
Fridges
- HBO3780 A - 34900093
- HBOL 172UK - 34900558
- HBOP 3780 - 34900143
- HBOP 3780/1 - 34900372
Larders
- HBOU 172UK - 37900040
- HLS6163A - 34000915
- HLS6163TA - 34000916
- HLS6163W - 34000914
- HVLN6172WH - 34002296
- HVLN6172XH - 34002297
- HVUN6172WH - 37000485
- HVUN6172XH - 37000486
Under Counters
- HBRU 164AK - 34900025
- HBRU160/1AK - 34900182
- HBRU164/1AK - 34900176
- HBRUP 160K - 34900258
- HBRUP 164K - 34900257
- HFLE 5485WE - 34001625
- HFLE 6085WE - 34001633
- HFLE54B - 34002031
- HFLE54W - 34002030
- HFOE 5485WE - 34001403
- HFOE5485WE - 34001624
- HFOE54B - 34002029
- HFOE54W - 34002028
- HL54WE - 34001786
- HTL552B - 34002307
- HTL552W - 34002303
- HTO552W - 34002308
Check the drain hole is not blocked
When your fridge is working condensation droplets will appear on the rear wall of the fridge. These run down the back and into a collection gully at the bottom of your fridge. In the middle of the gully is a drain hole and the condensation drops should drain away down this hole. Make sure that the drain hole found at the bottom of the rear wall of the fridge has not frozen over or become blocked with food. If it has then water will drip into the bottom of the fridge. The best thing to use is a cotton ear bud, to carefully remove any blockage by gently prodding it down the hole. If the hole is frozen then apply a warm cloth to the ice to melt it.
When your fridge is working condensation droplets will appear on the rear wall of the fridge. These run down the back and into a collection gully at the bottom of your fridge. In the middle of the gully is a drain hole and the condensation drops should drain away down this hole. Make sure that the drain hole found at the bottom of the rear wall of the fridge has not frozen over or become blocked with food. If it has then water will drip into the bottom of the fridge. The best thing to use is a cotton ear bud, to carefully remove any blockage by gently prodding it down the hole. If the hole is frozen then apply a warm cloth to the ice to melt it.


Use the cleaning tool provided to clean out the drain hole. If you don't have the cleaning tube an cotton wool ear bud is ideal for removing any debris clogging the hole. Once cleaned out the water should drain away freely.
Phone 03446 923 608 and we’ll assess the best resolution for your problem.
This solution applies to the following models:
Fridge Freezers
- BHBF 172 NUK - 34900556
- BHBF 182 NUK - 34900557
- BHBF 50 NK - 34900526
- BHBS 50 NK - 34900525
- HBBF 50 UK - 34900460
- HBBS 100 UK - 34900454
- HBBS 50 UK - 34900459
- HBC 3050AK - 34900187
- HBC3150K - 34900096
- HBCA 230 FF - 34900040
- HBCA325K - 34900026
- HBCP 3050K - 34900254
- HBCP 3050K - 34900256
- HBCP3050/1K - 34900369
- HBCP3150/1KD - 34900368
- HCF5172BK - 34002381
- HCF5172WK - 34002320
- HCF5172XK - 34002319
- HCF5176A - 34000920
- HCF5176W - 34000919
- HCF5190A - 34001104
- HCF5190B - 34001105
- HCF5190W - 34001106
- HCF6185A - 34000926
- HCF6185TA - 34001189
- HCF6185TB - 34001186
- HCF6185TW - 34001187
- HCF6185W - 34000921
- HCF6185X - 34000925
- HCF6200A - 34000922
- HCF6200W - 34000928
- HCN6182BK - 34002318
- HCN6182WK - 34002317
- HCN6202BK - 34002350
- HCN6202WK - 34002349
- HCN6202XK - 34002351
- HCN7185TA - 34000923
- HCS5172BK - 34002348
- HCS5172WK - 34002321
- HCS5172XK - 34002322
- HCS5176A - 34000918
- HCS5176W - 34000917
- HCS6185W - 34000927
- HCSB 5172WK - 34002598
- HDCF 6182 W - 34002132
- HDCF 6182 X - 34002133
- HDFF 618W - 34002131
- HF18XK WIFI - 34002114
- HFDN 180BK - 34002638
- HFDN 180UK - 34002575
- HFDN 180XK - 34002639
- HFF 618 DW - 34002134
- HFF 618 DX - 34002135
- HFF195BK - 34002251
- HFF195BWK - 34002254
- HFF195WK - 34002249
- HFF195WWK - 34002252
- HFF195XK - 34002250
- HFF195XWK - 34002253
- HFFB 3050AK - 34900186
- HFFBP 3050K - 34900255
- HFFBP3050/1K - 34900370
- HH5 6182XK - 34002646
- HH56182WK - 34002647
- HMN7182B UK - 34002108
- HMN7182BK/1 - 34002373
- HMN7182IXK/1 - 34002374
- HMN7182IXUK - 34002107
- HMN7182W UK - 34002109
- HMNB 1826MNB5BWK - 34002663
- HMNB 1826MNB5WWK - 34002661
- HMNB 1826MNB5XWK - 34002662
- HMNB 6182B5K - 34002569
- HMNB 6182W5K - 34002568
- HMNB 6182W5WDK - 34002570
- HMNB 6182X5WDK - 34002571
- HMNB 6182XK - 34002640
- HMNV 6202XK - 34002565
- HNC 5143WE - 34001627
- HNC 5174AE - 34001629
- HNC 5174WE - 34001628
- HNC 6185AE - 34001623
- HNC 6185WE - 34001620
- HNC 6200AE - 34001622
- HNC 6200WE - 34001621
- HRFA 54S - 34001632
- HRFA 54W - 34001631
- HSBS 540A - 34900022
- HSBSF 178BK - 34002637
- HSBSF 178WK - 34002576
- HSBSF 178XK - 34002636
- HSC 185WEHK - 34002383
- HSC17155BE - 34001797
- HSC17155SE - 34001796
- HSC17155WE - 34001795
- HSC185WE - 34001836
- HSC185WE/1 - 34002193
- HSC536W - 34002167
- HSC574B - 34002027
- HSC574S - 34002026
- HSC574W - 34002025
- HST 5143WE - 34001626
- HSXS 5085 - 34001113
- HTN7185A - 34000924
- HVBF195WK - 34002599
- HVBF195XK - 34002600
- HVBF5172AHK - 34001954
- HVBF5172AK - 34001951
- HVBF5172BHK - 34002045
- HVBF5172WHK - 34001953
- HVBF5172WK - 34001950
- HVBF5182AK - 34002040
- HVBF5182AWK - 34002041
- HVBF5182BK - 34002077
- HVBF5182BWK - 34002106
- HVBF5182WK - 34002056
- HVBF5182WWK - 34002042
- HVBF5192BHK - 34002206
- HVBF5192WHK - 34002204
- HVBF6182BFHK - 34002038
- HVBF6182WFHK - 34001957
- HVBF6182WFHK/1 - 34002195
- HVBF6182XFHK - 34002039
- HVBF6182XFHK/1 - 34002196
- HVBFP6182W - 34002248
- HVBN6182BHK - 34002240
- HVBN6182BWDK - 34002242
- HVBN6182WHK - 34002237
- HVBN6182WWDK - 34002238
- HVBN6182XHK - 34002239
- HVBN6182XWDK - 34002241
- HVBS5162BK - 34002037
- HVBS5162SK - 34002036
- HVBS5162WK - 34002035
- HVN 6182W5K - 34002585
- HVN 6182X5K - 34002566
- VCN6185A - 34000956
- VCN6185B - 34000957
- VCN6185W - 34000959
- VCN6185X - 34000958
- VCN7185A - 34001180
Fridges
- HBO3780 A - 34900093
- HBOL 172UK - 34900558
- HBOP 3780 - 34900143
- HBOP 3780/1 - 34900372
Larders
- HBOU 172UK - 37900040
- HLS6163A - 34000915
- HLS6163TA - 34000916
- HLS6163W - 34000914
- HVLN6172WH - 34002296
- HVLN6172XH - 34002297
- HVUN6172WH - 37000485
- HVUN6172XH - 37000486
Under Counters
- HBRU 164AK - 34900025
- HBRU160/1AK - 34900182
- HBRU164/1AK - 34900176
- HBRUP 160K - 34900258
- HBRUP 164K - 34900257
- HFLE 5485WE - 34001625
- HFLE 6085WE - 34001633
- HFLE54B - 34002031
- HFLE54W - 34002030
- HFOE 5485WE - 34001403
- HFOE5485WE - 34001624
- HFOE54B - 34002029
- HFOE54W - 34002028
- HL54WE - 34001786
- HTL552B - 34002307
- HTL552W - 34002303
- HTO552W - 34002308
Food may be pushed right up to the back
If food packaging or tins and cans touch the wall of the fridge at the back then condensation will wet the packaging and start to make the fridge shelves wet. Make sure food is not pushed up to the rear wall of the fridge.
If food packaging or tins and cans touch the wall of the fridge at the back then condensation will wet the packaging and start to make the fridge shelves wet. Make sure food is not pushed up to the rear wall of the fridge.
Phone 03446 923 608 and we’ll assess the best resolution for your problem.
This solution applies to the following models:
Fridge Freezers
- BHBF 172 NUK - 34900556
- BHBF 182 NUK - 34900557
- BHBF 50 NK - 34900526
- BHBS 50 NK - 34900525
- HBBF 50 UK - 34900460
- HBBS 100 UK - 34900454
- HBBS 50 UK - 34900459
- HBC 3050AK - 34900187
- HBC3150K - 34900096
- HBCA 230 FF - 34900040
- HBCA325K - 34900026
- HBCP 3050K - 34900254
- HBCP 3050K - 34900256
- HBCP3050/1K - 34900369
- HBCP3150/1KD - 34900368
- HCF5172BK - 34002381
- HCF5172WK - 34002320
- HCF5172XK - 34002319
- HCF5176A - 34000920
- HCF5176W - 34000919
- HCF5190A - 34001104
- HCF5190B - 34001105
- HCF5190W - 34001106
- HCF6185A - 34000926
- HCF6185TA - 34001189
- HCF6185TB - 34001186
- HCF6185TW - 34001187
- HCF6185W - 34000921
- HCF6185X - 34000925
- HCF6200A - 34000922
- HCF6200W - 34000928
- HCN6182BK - 34002318
- HCN6182WK - 34002317
- HCN6202BK - 34002350
- HCN6202WK - 34002349
- HCN6202XK - 34002351
- HCN7185TA - 34000923
- HCS5172BK - 34002348
- HCS5172WK - 34002321
- HCS5172XK - 34002322
- HCS5176A - 34000918
- HCS5176W - 34000917
- HCS6185W - 34000927
- HCSB 5172WK - 34002598
- HDCF 6182 W - 34002132
- HDCF 6182 X - 34002133
- HDFF 618W - 34002131
- HF18XK WIFI - 34002114
- HFDN 180BK - 34002638
- HFDN 180UK - 34002575
- HFDN 180XK - 34002639
- HFF 618 DW - 34002134
- HFF 618 DX - 34002135
- HFF195BK - 34002251
- HFF195BWK - 34002254
- HFF195WK - 34002249
- HFF195WWK - 34002252
- HFF195XK - 34002250
- HFF195XWK - 34002253
- HFFB 3050AK - 34900186
- HFFBP 3050K - 34900255
- HFFBP3050/1K - 34900370
- HH5 6182XK - 34002646
- HH56182WK - 34002647
- HMN7182B UK - 34002108
- HMN7182BK/1 - 34002373
- HMN7182IXK/1 - 34002374
- HMN7182IXUK - 34002107
- HMN7182W UK - 34002109
- HMNB 1826MNB5BWK - 34002663
- HMNB 1826MNB5WWK - 34002661
- HMNB 1826MNB5XWK - 34002662
- HMNB 6182B5K - 34002569
- HMNB 6182W5K - 34002568
- HMNB 6182W5WDK - 34002570
- HMNB 6182X5WDK - 34002571
- HMNB 6182XK - 34002640
- HMNV 6202XK - 34002565
- HNC 5143WE - 34001627
- HNC 5174AE - 34001629
- HNC 5174WE - 34001628
- HNC 6185AE - 34001623
- HNC 6185WE - 34001620
- HNC 6200AE - 34001622
- HNC 6200WE - 34001621
- HRFA 54S - 34001632
- HRFA 54W - 34001631
- HSBS 540A - 34900022
- HSBSF 178BK - 34002637
- HSBSF 178WK - 34002576
- HSBSF 178XK - 34002636
- HSC 185WEHK - 34002383
- HSC17155BE - 34001797
- HSC17155SE - 34001796
- HSC17155WE - 34001795
- HSC185WE - 34001836
- HSC185WE/1 - 34002193
- HSC536W - 34002167
- HSC574B - 34002027
- HSC574S - 34002026
- HSC574W - 34002025
- HST 5143WE - 34001626
- HSXS 5085 - 34001113
- HTN7185A - 34000924
- HVBF195WK - 34002599
- HVBF195XK - 34002600
- HVBF5172AHK - 34001954
- HVBF5172AK - 34001951
- HVBF5172BHK - 34002045
- HVBF5172WHK - 34001953
- HVBF5172WK - 34001950
- HVBF5182AK - 34002040
- HVBF5182AWK - 34002041
- HVBF5182BK - 34002077
- HVBF5182BWK - 34002106
- HVBF5182WK - 34002056
- HVBF5182WWK - 34002042
- HVBF5192BHK - 34002206
- HVBF5192WHK - 34002204
- HVBF6182BFHK - 34002038
- HVBF6182WFHK - 34001957
- HVBF6182WFHK/1 - 34002195
- HVBF6182XFHK - 34002039
- HVBF6182XFHK/1 - 34002196
- HVBFP6182W - 34002248
- HVBN6182BHK - 34002240
- HVBN6182BWDK - 34002242
- HVBN6182WHK - 34002237
- HVBN6182WWDK - 34002238
- HVBN6182XHK - 34002239
- HVBN6182XWDK - 34002241
- HVBS5162BK - 34002037
- HVBS5162SK - 34002036
- HVBS5162WK - 34002035
- HVN 6182W5K - 34002585
- HVN 6182X5K - 34002566
- VCN6185A - 34000956
- VCN6185B - 34000957
- VCN6185W - 34000959
- VCN6185X - 34000958
- VCN7185A - 34001180
Fridges
- HBO3780 A - 34900093
- HBOL 172UK - 34900558
- HBOP 3780 - 34900143
- HBOP 3780/1 - 34900372
Larders
- HBOU 172UK - 37900040
- HLS6163A - 34000915
- HLS6163TA - 34000916
- HLS6163W - 34000914
- HVLN6172WH - 34002296
- HVLN6172XH - 34002297
- HVUN6172WH - 37000485
- HVUN6172XH - 37000486
Under Counters
- HBRU 164AK - 34900025
- HBRU160/1AK - 34900182
- HBRU164/1AK - 34900176
- HBRUP 160K - 34900258
- HBRUP 164K - 34900257
- HFLE 5485WE - 34001625
- HFLE 6085WE - 34001633
- HFLE54B - 34002031
- HFLE54W - 34002030
- HFOE 5485WE - 34001403
- HFOE5485WE - 34001624
- HFOE54B - 34002029
- HFOE54W - 34002028
- HL54WE - 34001786
- HTL552B - 34002307
- HTL552W - 34002303
- HTO552W - 34002308
- HVTL542BHK - 34002044
- HVTL542WHK - 34002043