Ice droplets on the back wall

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This is normal

It is normal for ice drops to form which then melt when your machine defrosts. A light dusting of ice on the rear wall indicates your machine is working ok.

normal ice

Ice will accumulate at the rear of the appliance

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Always disconnect your appliance from the mains before you start examining it!

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This solution applies to the following models:

Fridge Freezers

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Locating Appliance Information Plates

Hoover typical model number plate
Appliance information plates can be found on the front, back, side, rim or base of Hoover appliances.
Washing Machine
Washer Dryer
Single Oven
Double Oven