Aftersales Service

Can’t see your model? Visit our Advice Centre

The machine may take up to 20 minutes before it starts up

If your appliance has been unplugged or being plugged in for the first time then it may take up to half an hour before you hear the machine start up and begins to make any operational noises. This is perfectly normal. Open the door and ensure the fridge light is on, this will prove you have electricity coming into your appliance. Your appliance performs a self test routine as soon as you plug it in and after this test period will start up.

Average rating:

Read more

If your appliance has been unplugged or being plugged in for the first time then it may take up to half an hour before you hear the machine start up and begins to make any operational noises. This is perfectly normal. Open the door and ensure the fridge light is on, this will prove you have electricity coming into your appliance. Your appliance performs a self test routine as soon as you plug it in and after this test period will start up.

Always disconnect your appliance from the mains before you start examining it!

Average rating:

Did you find this useful?

Something went wrong. Please try again.

Thank you!

This solution applies to the following models:

Freezers
Fridge Freezers
Fridges
Larders
Under Counters
Wine Coolers