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Check the setting of your thermostat

Inside the fridge compartment you will find a thermostat. The ideal temperature in the middle of your fridge should be 5 degrees C in order for food to keep fresh.You can adjust the thermostat to make the fridge cooler, by selecting a larger number or a thicker portion of the indicator marker. Try increasing the setting to keep the fridge cooler to prevent food going off. We recommend that you set the thermostat to setting number 3 or the mid way point of the indicator line.

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Inside the fridge compartment you will find a thermostat. The ideal temperature in the middle of your fridge should be 5 degrees C in order for food to keep fresh.You can adjust the thermostat to make the fridge cooler, by selecting a larger number or a thicker portion of the indicator marker. Try increasing the setting to keep the fridge cooler to prevent food going off. We recommend that you set the thermostat to setting number 3 or the mid way point of the indicator line.

Always disconnect your appliance from the mains before you start examining it!

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This solution applies to the following models:

Fridge Freezers
Fridges
Larders
Under Counters

Has the door been left open?

If the appliance is not cold enough check to make sure the door has not been left open or ajar by mistake. If the door has been left open this can allow warm air into the machine which will raise the temperature inside and can cause soft fluffy ice to build up in the back of the machine. The ice build up can be removed by using a warm cloth.

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If the appliance is not cold enough check to make sure the door has not been left open or ajar by mistake. If the door has been left open this can allow warm air into the machine which will raise the temperature inside and can cause soft fluffy ice to build up in the back of the machine. The ice build up can be removed by using a warm cloth.

Always disconnect your appliance from the mains before you start examining it!

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This solution applies to the following models:

Freezers
Fridge Freezers
Fridges
Larders
Under Counters

Has the fridge/freezer been filled recently?

If the appliance has recently been filled with food this can affect the temperature inside. The internal temperature will rise as the food placed inside will be warm. The appliance temperature will go back to normal as it cools the food inside.

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If the appliance has recently been filled with food this can affect the temperature inside. The internal temperature will rise as the food placed inside will be warm. The appliance temperature will go back to normal as it cools the food inside.

Always disconnect your appliance from the mains before you start examining it!

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This solution applies to the following models:

Freezers
Fridge Freezers
Fridges
Larders
Under Counters

Is the appliance situated in the correct place?

The location of you fridge freezer is very important. If the the temperature of the room is too cold then the fridge will simply not turn on. This means the food in the freezer will start to defrost. As a guide the temperature of the room should not be colder than 10 degrees C.Examples of a cold area could be a garage during the winter or a cold pantry or kitchen. If the appliance shuts down then heat the surroundings or consider moving you machine to a warmer part of your home. Hoover do not recommend installing fridge freezers in garages.

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The location of you fridge freezer is very important. If the the temperature of the room is too cold then the fridge will simply not turn on. This means the food in the freezer will start to defrost. As a guide the temperature of the room should not be colder than 10 degrees C.Examples of a cold area could be a garage during the winter or a cold pantry or kitchen. If the appliance shuts down then heat the surroundings or consider moving you machine to a warmer part of your home. Hoover do not recommend installing fridge freezers in garages.

Always disconnect your appliance from the mains before you start examining it!

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This solution applies to the following models:

Fridge Freezers

Is there power to the appliance

If your machine is not cold check there is power to the appliance, check the plug is pushed in correctly, and that the switch is turned on.

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If your machine is not cold check there is power to the appliance, check the plug is pushed in correctly, and that the switch is turned on.

Always disconnect your appliance from the mains before you start examining it!

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Thank you!

This solution applies to the following models:

Freezers
Fridge Freezers
Fridges
Larders
Under Counters