Aftersales Service

03444 995599

Check the water fill pipe is not trapped or twisted

If your product is not taking water in then the reason may be that when the product was pushed into its housing or location the fill pipe has became trapped and then crushed or kinked. This flattens out the hose and water will not flow through. Pull the machine back out and look closely to see if the cold water pipe is kinked or crushed.

Hoover recommend that you fit the brand new hose supplied with the machine in the accessories pack that you found inside the drum on delivery.

Carefully push the machine back in ensuring the hose is routed in such a way that it will not get flattened or kinked by crushing in the gap at the back.

make sure the cold water pipe is not kinked

make sure the cold water pipe is not kinked

always install your new product with the hose supplied

a brand new fill hose

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

This solution applies to the following models: