Black or dark stains

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May be caused by liquid hand wash

Pump action hand washes and white soap bars contain an emulsion, when we dry our hands it comes into contact with the towel. When the towel goes in your washer this emulsion attracts the dirt from other garments. Then at  the end of the cycle, clothes have dark patches left on them. These may look worst when you hold the garments up to the light.

Make sure that all soap is rinsed of the hands thoroughly before using a towel. Unfortunately this type of damage can't be reversed.

Buy spare parts online
Phone 03446 923 608 to book your repair

Always disconnect your appliance from the mains before you start examining it!

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This solution applies to the following models:

Washing Machines
Washer Dryers

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Locating Appliance Information Plates

Hoover typical model number plate
Appliance information plates can be found on the front, back, side, rim or base of Hoover appliances.
Washing Machine
Washer Dryer
Single Oven
Double Oven